How To Fix /ACCGO/CAS_MSG284 - Cannot release; negotiated rates not maintained for settlement unit &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CAS_MSG -

• Message number: 284

• Message text: Cannot release; negotiated rates not maintained for settlement unit &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CAS_MSG284 - Cannot release; negotiated rates not maintained for settlement unit &1 ?

  The SAP error message /ACCGO/CAS_MSG284 Cannot release; negotiated rates not maintained for settlement unit &1 typically occurs in the context of the SAP Convergent Charging (SAP CC) or similar modules where negotiated rates are essential for processing transactions related to settlement units.
  Cause:
  This error indicates that the system is unable to release a transaction or process because there are no negotiated rates defined for the specified settlement unit (denoted by &1). This can happen due to several reasons:
  
  Missing Negotiated Rates: The negotiated rates for the specific settlement unit have not been set up in the system.
  Incorrect Configuration: There may be a configuration issue where the rates are not properly linked to the settlement unit.
  Data Inconsistency: There could be inconsistencies in the data that prevent the system from recognizing the negotiated rates.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Negotiated Rates:
  
  Navigate to the relevant configuration area in SAP where negotiated rates are maintained.
  Verify if the negotiated rates for the specified settlement unit exist. If not, you will need to create them.
  
  
  
  Create or Update Negotiated Rates:
  
  If the rates are missing, create new negotiated rates for the settlement unit.
  Ensure that the rates are correctly defined, including the validity period, pricing conditions, and any other necessary parameters.
  
  
  
  Review Configuration:
  
  Check the configuration settings related to the settlement unit and ensure that they are correctly set up to reference the negotiated rates.
  Make sure that the settlement unit is active and properly linked to the relevant pricing conditions.
  
  
  
  Data Consistency Check:
  
  Run any necessary data consistency checks or reports to identify and resolve any discrepancies in the data that may be causing the issue.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific instructions on maintaining negotiated rates and resolving related issues.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in managing negotiated rates, such as SPRO for configuration or specific transaction codes related to SAP Convergent Charging.
  SAP Notes: Check for any SAP Notes that may address this specific error or provide additional guidance on maintaining negotiated rates.
  User Roles: Ensure that you have the necessary authorizations to view and modify negotiated rates in the system.
  
  By following these steps, you should be able to resolve the error and successfully release the transaction associated with the specified settlement unit.