How To Fix /ACCGO/CAS_MSG272 - Price override not permitted for setl. unit with doc. category 'Final'

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CAS_MSG -

• Message number: 272

• Message text: Price override not permitted for setl. unit with doc. category 'Final'

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CAS_MSG272 - Price override not permitted for setl. unit with doc. category 'Final' ?

  The SAP error message /ACCGO/CAS_MSG272 Price override not permitted for setl. unit with doc. category 'Final' typically occurs in the context of the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules. This error indicates that there is an attempt to override a price for a settlement unit that has been marked as 'Final', which means that the pricing for that unit is locked and cannot be changed.
  Cause:
  
  Final Document Category: The settlement unit is in a 'Final' state, meaning that it has already been processed and finalized. In this state, the system does not allow any changes to the pricing.
  Business Rules: The business rules configured in the system may prevent price overrides for finalized documents to ensure data integrity and compliance with financial regulations.
  User Action: A user may have attempted to manually change the price of a finalized settlement unit, which is not permitted.
  
  Solution:
  
  Check Document Status: Verify the status of the settlement unit. If it is indeed marked as 'Final', you will not be able to change the price. You may need to create a new settlement unit or document if changes are necessary.
  Review Business Processes: Ensure that the business processes and workflows are correctly followed. If a price change is required, it may need to be handled through a different process, such as creating a credit note or adjustment document.
  Consult Configuration: If you believe that the price override should be allowed under certain conditions, consult with your SAP configuration team to review the settings related to document categories and price overrides.
  Error Handling: Implement error handling in your application or process to manage situations where a price override is attempted on a finalized document. This could include user notifications or logging for further analysis.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for Convergent Charging or Convergent Invoicing for detailed information on document categories and pricing rules.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on handling finalized documents.
  User Training: Ensure that users are trained on the implications of finalizing documents and the restrictions that come with it, to prevent future occurrences of this error.
  
  If the issue persists or if you need further assistance, consider reaching out to your SAP support team or consulting with an SAP expert who can provide more tailored guidance based on your specific system configuration and business processes.