How To Fix /ACCGO/CAS_MSG216 - Maximum pre-payment permitted is &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CAS_MSG -

• Message number: 216

• Message text: Maximum pre-payment permitted is &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CAS_MSG216 - Maximum pre-payment permitted is &1 ?

  The SAP error message /ACCGO/CAS_MSG216 Maximum pre-payment permitted is &1 typically occurs in the context of the SAP Convergent Charging (CC) module, which is used for managing charging and billing processes in telecommunications and other industries. This error indicates that the pre-payment amount being processed exceeds the maximum limit set in the system.
  Cause:
  
  Configuration Limits: The maximum pre-payment limit is defined in the system configuration. If the pre-payment amount exceeds this limit, the error will be triggered.
  Business Rules: There may be specific business rules or policies in place that restrict the amount of pre-payment a customer can make.
  Data Entry Error: The user may have mistakenly entered an incorrect pre-payment amount that exceeds the allowed limit.
  
  Solution:
  
  Check Configuration: Review the configuration settings in the SAP system to verify the maximum pre-payment limit. This can usually be found in the relevant customizing settings for the Convergent Charging module.
  
  Navigate to the configuration area for pre-payments and check the defined limits.
  
  
  Adjust Pre-Payment Amount: If the pre-payment amount entered is indeed too high, adjust it to be within the permitted limit.
  Consult Business Rules: If there are specific business rules that dictate the maximum pre-payment, ensure that the amount aligns with those rules.
  User Training: If data entry errors are common, consider providing additional training to users on how to enter pre-payment amounts correctly.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that pertain to Convergent Charging and pre-payments.
  Documentation: Review SAP documentation or help files related to Convergent Charging for more detailed information on configuration and error handling.
  Support: If the issue persists after checking the configuration and adjusting the amount, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By addressing the configuration and ensuring compliance with business rules, you should be able to resolve the error and allow for successful processing of pre-payments.