How To Fix /ACCGO/CAS_FLLW_MSG869 - Sold-to-party &1 is not valid

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CAS_FLLW_MSG -

• Message number: 869

• Message text: Sold-to-party &1 is not valid

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CAS_FLLW_MSG869 - Sold-to-party &1 is not valid ?

  The SAP error message /ACCGO/CAS_FLLW_MSG869 Sold-to-party &1 is not valid typically indicates that the sold-to party (customer) specified in a transaction is not recognized or is not valid in the system. This can occur in various scenarios, such as during the creation of sales orders, billing documents, or other customer-related transactions.
  Causes:
  
  Customer Master Data Issues: The sold-to party may not exist in the customer master data or may have been deleted or marked as inactive.
  Data Entry Errors: There may be a typographical error in the sold-to party number entered in the transaction.
  Organizational Data: The sold-to party may not be assigned to the relevant sales area or organizational unit.
  Status of Customer: The customer may be blocked for sales activities or may not be allowed to conduct business in certain areas.
  Configuration Issues: There may be configuration issues in the system that prevent the sold-to party from being recognized.
  
  Solutions:
  
  
  Verify Customer Master Data:
  
  Check if the sold-to party exists in the customer master data (transaction code XD03 for display).
  Ensure that the customer is active and not blocked for sales activities.
  
  
  
  Check Data Entry:
  
  Double-check the sold-to party number for any typographical errors.
  Ensure that the correct format is being used.
  
  
  
  Review Sales Area Assignment:
  
  Ensure that the sold-to party is assigned to the correct sales area (sales organization, distribution channel, and division).
  You can check this in the customer master data under the sales area data.
  
  
  
  Check Customer Status:
  
  Review the status of the customer to ensure it is not blocked for sales or has any restrictions.
  
  
  
  Consult Configuration:
  
  If you have access, check the configuration settings related to customer master data and sales processes to ensure everything is set up correctly.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XD03: Display Customer (General Data)
  VD03: Display Customer (Sales Area)
  XD01: Create Customer (General Data)
  VD01: Create Customer (Sales Area)
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  
  
  Documentation: Refer to SAP documentation for customer master data management and sales order processing for more detailed guidance.
  
  
  By following these steps, you should be able to identify the cause of the error and implement the appropriate solution.