How To Fix /ACCGO/CAS_FLLW_MSG852 - Enter sold-to-party value

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CAS_FLLW_MSG -

• Message number: 852

• Message text: Enter sold-to-party value

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CAS_FLLW_MSG852 - Enter sold-to-party value ?

  The SAP error message /ACCGO/CAS_FLLW_MSG852 Enter sold-to-party value typically occurs in the context of the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules. This error indicates that a required field, specifically the "sold-to-party" (customer) value, has not been filled in during a transaction or process.
  Cause:
  
  Missing Sold-to-Party: The sold-to-party field is mandatory for the transaction you are trying to execute, and it has not been populated.
  Configuration Issues: There may be configuration settings in the system that require the sold-to-party to be specified for certain processes.
  Data Entry Error: The user may have overlooked entering the sold-to-party information during data entry.
  
  Solution:
  
  Enter Sold-to-Party: Ensure that you enter a valid sold-to-party value in the relevant field. This is typically a customer number that is recognized by the system.
  Check Configuration: Review the configuration settings in SAP to ensure that the sold-to-party field is correctly set up and that it is required for the transaction you are attempting.
  Validation: If you are using a custom transaction or program, ensure that the logic correctly handles the sold-to-party field and prompts the user to enter it if it is missing.
  User Training: Provide training to users to ensure they understand the importance of entering all required fields, including the sold-to-party.
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may be using transaction codes related to billing, invoicing, or customer management.
  SAP Documentation: Refer to the official SAP documentation for the specific module you are working with for more detailed information on required fields and configuration settings.
  Support Notes: Check SAP Support Portal for any relevant notes or updates that may address this error message or provide additional troubleshooting steps.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who can provide more in-depth assistance based on your specific system configuration and business processes.