How To Fix /ACCGO/CAS_FLLW_MSG728 - Failure ACk received from 3PT

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CAS_FLLW_MSG -

• Message number: 728

• Message text: Failure ACk received from 3PT

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CAS_FLLW_MSG728 - Failure ACk received from 3PT ?

  The SAP error message /ACCGO/CAS_FLLW_MSG728 Failure ACk received from 3PT typically relates to issues in the communication between SAP and a third-party system (3PT) during a financial transaction or process. This error indicates that an acknowledgment (ACK) from the third-party system was received, but it indicates a failure in processing.
  Possible Causes:
  
  Network Issues: There may be connectivity problems between the SAP system and the third-party system.
  Configuration Errors: Incorrect configuration settings in either the SAP system or the third-party system can lead to communication failures.
  Data Issues: The data being sent to the third-party system may be invalid or not in the expected format, causing the third-party system to reject the request.
  Third-Party System Errors: The third-party system may be experiencing its own issues, such as downtime or internal errors.
  Authorization Issues: The user or system may not have the necessary permissions to perform the transaction.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there are no network issues preventing communication between SAP and the third-party system.
  Review Configuration Settings: Verify that all configuration settings in both SAP and the third-party system are correct and aligned.
  Validate Data: Check the data being sent to the third-party system for correctness and compliance with expected formats.
  Monitor Third-Party System: Check the status of the third-party system to ensure it is operational and not experiencing issues.
  Review Logs: Look at the logs in both SAP and the third-party system for any error messages or warnings that could provide more context on the failure.
  Contact Support: If the issue persists, consider reaching out to SAP support or the support team for the third-party system for further assistance.
  
  Related Information:
  
  Transaction Codes: You may want to check transaction codes related to the integration or communication with the third-party system, such as SM21 for system logs or SLG1 for application logs.
  Documentation: Review any relevant documentation for both SAP and the third-party system to ensure compliance with integration requirements.
  User Permissions: Ensure that the user or service account used for the integration has the necessary permissions to execute the required transactions.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the error message /ACCGO/CAS_FLLW_MSG728.