How To Fix /ACCGO/CAS_FLLW_MSG545 - Sold-to party is not the same in the selected appl. docs

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CAS_FLLW_MSG -

• Message number: 545

• Message text: Sold-to party is not the same in the selected appl. docs

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CAS_FLLW_MSG545 - Sold-to party is not the same in the selected appl. docs ?

  The SAP error message /ACCGO/CAS_FLLW_MSG545 indicates that there is a mismatch in the "Sold-to party" information across different application documents in the system. This typically occurs in scenarios where multiple documents (like sales orders, billing documents, etc.) are being processed together, and the system expects the "Sold-to party" to be consistent across these documents.
  Cause:
  
  Inconsistent Sold-to Party: The primary cause of this error is that the "Sold-to party" (customer) specified in one document does not match the "Sold-to party" in another document that is being processed together.
  Document Type Differences: Different document types may have different rules regarding the "Sold-to party" and may not allow for mixing of customers.
  Data Entry Errors: Manual entry errors during the creation of documents can lead to discrepancies in the "Sold-to party" field.
  Configuration Issues: There may be configuration settings in the SAP system that enforce strict checks on the consistency of the "Sold-to party" across related documents.
  
  Solution:
  
  Check Document Details: Review the documents involved in the transaction to ensure that the "Sold-to party" is the same across all relevant documents. This includes checking sales orders, delivery documents, and billing documents.
  Correct the Mismatch: If you find discrepancies, you will need to either change the "Sold-to party" in the documents to match or create new documents with the correct "Sold-to party".
  Review Configuration: If this error occurs frequently, it may be worth reviewing the configuration settings in the SAP system related to document processing and customer data to ensure they align with business requirements.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling this error in your version of SAP.
  User Training: Ensure that users are trained on the importance of maintaining consistency in customer data across documents to prevent this error from occurring in the future.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like VA03 (Display Sales Order), VF03 (Display Billing Document), or VL03N (Display Outbound Delivery) to check the details of the documents involved.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.