How To Fix /ACCGO/CAS_FLLW_MSG533 - Error occurred while calling PI proxy class for cancel requests

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CAS_FLLW_MSG -

• Message number: 533

• Message text: Error occurred while calling PI proxy class for cancel requests

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CAS_FLLW_MSG533 - Error occurred while calling PI proxy class for cancel requests ?

  The SAP error message /ACCGO/CAS_FLLW_MSG533 indicates that there was an issue when calling the PI (Process Integration) proxy class for cancel requests in the context of the SAP system. This error typically arises in scenarios involving integration between different SAP systems or between SAP and non-SAP systems.
  Cause:
  The error can be caused by several factors, including:
  
  Configuration Issues: Incorrect configuration of the PI/PO (Process Orchestration) settings or the proxy settings in the SAP system.
  Network Issues: Problems with network connectivity between the SAP system and the PI system.
  Authorization Issues: The user or service account may not have the necessary authorizations to execute the cancel request.
  Data Issues: Invalid or incomplete data being sent in the cancel request.
  Service Availability: The PI service may be down or not reachable at the time of the request.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Configuration:
  
  Verify the configuration of the PI/PO settings in the SAP system.
  Ensure that the proxy settings are correctly defined and that the endpoint is reachable.
  
  
  
  Network Connectivity:
  
  Test the network connection between the SAP system and the PI system.
  Use tools like ping or telnet to check connectivity to the PI server.
  
  
  
  Authorization Check:
  
  Ensure that the user or service account has the necessary authorizations to perform the cancel request.
  Check the roles and authorizations assigned to the user.
  
  
  
  Data Validation:
  
  Review the data being sent in the cancel request for any inconsistencies or missing information.
  Ensure that all required fields are populated correctly.
  
  
  
  Service Status:
  
  Check the status of the PI service to ensure it is running and available.
  Look for any error messages or logs in the PI system that might indicate issues.
  
  
  
  Error Logs:
  
  Review the application logs in the SAP system (transaction SLG1) and the PI system for more detailed error messages that can provide additional context.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Documentation: Review the documentation for the specific version of SAP you are using, as there may be version-specific considerations.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.