How To Fix /ACCGO/CAS_FLLW_MSG523 - Overfill ID is initial; price cannot be negotiated for selected item

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CAS_FLLW_MSG -

• Message number: 523

• Message text: Overfill ID is initial; price cannot be negotiated for selected item

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CAS_FLLW_MSG523 - Overfill ID is initial; price cannot be negotiated for selected item ?

  The SAP error message /ACCGO/CAS_FLLW_MSG523 indicates that there is an issue with the negotiation of the price for a selected item in the context of a follow-up process, likely related to the SAP Convergent Charging (SAP CC) or similar modules. The specific part of the error message, "Overfill ID is initial," suggests that the system is expecting an Overfill ID to be present but it is not provided or initialized.
  Cause:
  
  Missing Overfill ID: The error occurs because the system requires an Overfill ID to process the pricing negotiation for the selected item, but it is not provided or is set to an initial (empty) state.
  Configuration Issues: There may be configuration settings in the SAP system that are not correctly set up, leading to the absence of the Overfill ID.
  Data Entry Errors: The user may not have entered all the necessary data or may have missed a step in the process that populates the Overfill ID.
  
  Solution:
  
  Check Overfill ID: Ensure that the Overfill ID is correctly populated in the relevant transaction or process. If it is missing, you may need to enter it manually or ensure that the process that generates it is functioning correctly.
  Review Configuration: Check the configuration settings related to pricing and negotiation in the SAP system. Ensure that all necessary parameters are set up correctly to allow for the generation of an Overfill ID.
  Data Validation: Validate the data being entered into the system. Ensure that all required fields are filled out correctly and that there are no missing entries that could lead to this error.
  Consult Documentation: Refer to SAP documentation or help resources specific to the module you are working with for additional guidance on how to resolve this error.
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with the transaction codes related to pricing and negotiation processes in SAP, as they may provide insights into where the issue lies.
  User Roles and Permissions: Ensure that the user has the necessary roles and permissions to perform the actions related to pricing negotiation.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.