How To Fix /ACCGO/CAS_FLLW_MSG487 - Creation of return pricing lot is still in process

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CAS_FLLW_MSG -

• Message number: 487

• Message text: Creation of return pricing lot is still in process

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CAS_FLLW_MSG487 - Creation of return pricing lot is still in process ?

  The SAP error message /ACCGO/CAS_FLLW_MSG487 indicating that "Creation of return pricing lot is still in process" typically occurs in the context of the SAP Advanced Compliance Reporting (ACR) or related modules where pricing lots are being created for returns or adjustments. This error suggests that a process related to the creation of a return pricing lot is still ongoing, which can prevent further actions from being taken.
  Causes:
  
  Long-running Process: The creation of the return pricing lot may be taking longer than expected due to system performance issues or a large volume of data being processed.
  Locking Issues: There may be a lock on the database or the specific pricing lot that is preventing further processing.
  Background Job: If the creation of the pricing lot is being handled by a background job, it may not have completed yet.
  Configuration Issues: There could be configuration issues in the pricing or return processing settings that are causing delays.
  
  Solutions:
  
  Check Background Jobs: Go to transaction SM37 to check if there are any background jobs related to the creation of the return pricing lot. If a job is running, you may need to wait for it to complete.
  Monitor System Performance: Use transaction ST22 or SM21 to check for any system dumps or logs that might indicate performance issues.
  Database Locks: Use transaction SM12 to check for any locks on the database that might be preventing the process from completing. If you find locks that are no longer needed, you can release them.
  Retry the Process: If the process has been running for an unusually long time, you may want to cancel it and try to initiate the return pricing lot creation again.
  Consult Logs: Check the application logs using transaction SLG1 for any additional error messages or warnings that could provide more context on the issue.
  Configuration Review: Review the configuration settings related to pricing and returns to ensure everything is set up correctly.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message or provide additional troubleshooting steps.
  Documentation: Review the documentation for the specific module you are working with (e.g., Advanced Compliance Reporting) for any known issues or best practices.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.