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Message type: E = Error
Message class: /ACCGO/CAS_FLLW_MSG -
Message number: 482
Message text: Return quantity is greater than return application document quantity
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/ACCGO/CAS_FLLW_MSG482
- Return quantity is greater than return application document quantity ?The SAP error message
/ACCGO/CAS_FLLW_MSG482
indicates that the return quantity specified in a return application exceeds the quantity that is available in the return application document. This typically occurs in the context of handling returns in logistics or inventory management within SAP.Cause:
Quantity Mismatch: The return quantity entered in the system is greater than what was originally documented in the return application. This can happen if:
- The user mistakenly enters a higher quantity.
- There was a misunderstanding regarding the quantity that was supposed to be returned.
- The return application was modified or not updated correctly.
Document Status: The return application document may have been partially processed or closed, leading to discrepancies in the quantities.
Data Entry Errors: Manual entry errors can lead to incorrect quantities being inputted.
Solution:
Verify Return Application Document: Check the return application document to confirm the correct quantity that is allowed for return. Ensure that the quantity you are trying to return does not exceed this amount.
Adjust Return Quantity: If the return quantity entered is indeed greater than the allowed quantity, adjust the return quantity to match the available quantity in the return application document.
Check Document Status: Ensure that the return application document is in a status that allows for further processing. If it has been closed or completed, you may need to create a new return application.
Consult with Colleagues: If you are unsure about the quantities or the return process, consult with colleagues or your supervisor to clarify the correct procedure.
Review System Configuration: If this error occurs frequently, it may be worth reviewing the system configuration or return process to ensure that it aligns with business practices.
Related Information:
VA01
(Create Sales Order), VA02
(Change Sales Order), or VL01N
(Create Outbound Delivery) that may be involved in the return process.If the issue persists after following these steps, it may be necessary to involve your SAP support team or consult with SAP support for further assistance.
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