How To Fix /ACCGO/CAS_FLLW_MSG454 - Customer is mandatory

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CAS_FLLW_MSG -

• Message number: 454

• Message text: Customer is mandatory

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CAS_FLLW_MSG454 - Customer is mandatory ?

  The SAP error message /ACCGO/CAS_FLLW_MSG454 Customer is mandatory typically occurs in the context of financial transactions or processes where customer information is required but not provided. This error is often seen in modules related to accounting, such as Accounts Receivable or Sales and Distribution.
  Cause:
  The error indicates that a customer field, which is mandatory for the transaction you are trying to execute, has not been filled in. This could happen in various scenarios, such as:
  
  Missing Customer Data: The transaction you are trying to process requires a customer to be specified, but the field is left blank.
  Configuration Issues: The system may be configured to require customer information for certain types of transactions, and this requirement is not being met.
  Data Entry Errors: There may be a mistake in the data entry process, leading to the omission of the customer field.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check the Transaction: Review the transaction you are trying to execute and ensure that all mandatory fields, especially the customer field, are filled in correctly.
  
  
  Enter Customer Information: If the customer field is blank, enter the appropriate customer information. This may involve selecting a customer from a list or entering a new customer record.
  
  
  Review Configuration Settings: If you believe that the customer field should not be mandatory for the transaction you are processing, consult with your SAP administrator or functional consultant to review the configuration settings. They may need to adjust the settings to make the customer field optional for certain transactions.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance related to the transaction you are working with. This can provide insights into required fields and their significance.
  
  
  Error Logs: Check the error logs or messages for additional context that may help identify why the customer field is being flagged as mandatory.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide updates and patches that could resolve the issue.
  User Roles and Authorizations: Ensure that the user executing the transaction has the necessary roles and authorizations to access customer data.
  Training and Documentation: If this error is common among users, consider providing training or documentation to help them understand the importance of filling in mandatory fields.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support or your internal IT team for further assistance.