How To Fix /ACCGO/CAS_FLLW_MSG399 - No sales order data exists

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CAS_FLLW_MSG -

• Message number: 399

• Message text: No sales order data exists

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CAS_FLLW_MSG399 - No sales order data exists ?

  The SAP error message /ACCGO/CAS_FLLW_MSG399 No sales order data exists typically indicates that the system is unable to find any sales order data related to the transaction or process you are trying to execute. This error can occur in various contexts, such as during the processing of financial documents, sales order management, or when trying to generate reports.
  Causes:
  
  Missing Sales Order: The most common cause is that there is no sales order created for the specific transaction or customer.
  Incorrect Selection Criteria: The selection criteria used to retrieve sales order data may be incorrect or too restrictive.
  Data Synchronization Issues: There may be a delay or issue in data synchronization between different modules or systems.
  Authorization Issues: The user may not have the necessary authorizations to view or access the sales order data.
  Configuration Issues: There may be configuration settings in the system that prevent the retrieval of sales order data.
  
  Solutions:
  
  Check Sales Order Existence: Verify if the sales order exists in the system. You can do this by using transaction codes like VA03 (Display Sales Order) to check if the sales order is created and active.
  Review Selection Criteria: Ensure that the selection criteria you are using to retrieve sales order data are correct. Adjust the filters to broaden the search if necessary.
  Data Synchronization: If you suspect data synchronization issues, check if there are any background jobs or processes that need to be executed to update the data.
  Authorization Check: Ensure that the user has the necessary authorizations to access sales order data. You may need to consult with your SAP security team.
  Consult Configuration: If the issue persists, consult with your SAP configuration team to review the settings related to sales order processing and ensure everything is set up correctly.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA01 (Create Sales Order), VA02 (Change Sales Order), and VA03 (Display Sales Order).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for relevant notes in the SAP Support Portal.
  Documentation: Review SAP documentation related to sales order processing and error handling for more insights.
  Support: If the issue cannot be resolved internally, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.