How To Fix /ACCGO/CAS_FLLW_MSG387 - Scenario not relevant for sales

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CAS_FLLW_MSG -

• Message number: 387

• Message text: Scenario not relevant for sales

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CAS_FLLW_MSG387 - Scenario not relevant for sales ?

  The SAP error message /ACCGO/CAS_FLLW_MSG387 with the description "Scenario not relevant for sales" typically occurs in the context of the SAP S/4HANA system, particularly when dealing with the Advanced Compliance Reporting (ACR) or similar functionalities related to financial and sales processes.
  Cause:
  This error message indicates that the scenario you are trying to execute or the data you are trying to process is not applicable for sales-related transactions. This could happen due to several reasons, such as:
  
  Incorrect Configuration: The configuration settings for the sales scenario may not be set up correctly in the system.
  Data Issues: The data being processed may not meet the criteria for the sales scenario, such as missing required fields or incorrect document types.
  Business Process Misalignment: The business process being followed may not align with the expected sales scenarios defined in the system.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Configuration:
  
  Review the configuration settings related to sales processes in the SAP system. Ensure that the relevant scenarios are activated and properly configured.
  Navigate to the relevant customizing transaction (e.g., SPRO) and check the settings under Sales and Distribution or Financial Accounting.
  
  
  
  Validate Data:
  
  Ensure that the data you are trying to process is complete and meets the necessary criteria for the sales scenario.
  Check for missing or incorrect entries in the sales documents, such as sales orders, invoices, or delivery documents.
  
  
  
  Review Business Processes:
  
  Confirm that the business process you are following is appropriate for the sales scenario you are trying to execute.
  Consult with business stakeholders to ensure that the process aligns with the expected workflows.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific error message for additional insights and troubleshooting steps.
  Check the SAP Support Portal for any known issues or patches that may address this error.
  
  
  
  Engage SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the context in which it occurs.
  
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes that may provide additional context or solutions for this specific error message.
  Transaction Codes: Familiarize yourself with transaction codes related to sales and compliance reporting, such as VA01 (Create Sales Order), VF01 (Create Billing Document), and others.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement an appropriate solution.