How To Fix /ACCGO/CAS_FLLW_MSG330 - Customer split information can only be specified for unplanned sales/dist

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CAS_FLLW_MSG -

• Message number: 330

• Message text: Customer split information can only be specified for unplanned sales/dist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CAS_FLLW_MSG330 - Customer split information can only be specified for unplanned sales/dist ?

  The SAP error message /ACCGO/CAS_FLLW_MSG330 indicates that there is an issue with the customer split information being specified for a sales document that is categorized as an unplanned sales or distribution (dist). This error typically arises in the context of SAP's Advanced Compliance Reporting or similar modules where customer split information is relevant.
  Cause:
  The error occurs when:
  
  You are trying to enter customer split information for a sales document that is not allowed to have such information, specifically for unplanned sales or distribution.
  The system is configured to restrict customer split information for certain types of sales documents, and the document you are working with falls into that category.
  
  Solution:
  To resolve this error, consider the following steps:
  
  
  Check Document Type: Verify the type of sales document you are working with. If it is indeed an unplanned sales or distribution document, you will not be able to specify customer split information.
  
  
  Review Configuration: If you believe that customer split information should be allowed for the document type you are using, check the configuration settings in your SAP system. This may involve:
  
  Reviewing the settings in the relevant customizing transaction (e.g., SPRO).
  Checking the configuration for sales document types and customer split settings.
  
  
  
  Use Appropriate Document Type: If customer split information is necessary, consider using a different sales document type that allows for customer splits.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for more details on the specific sales document types and their allowed configurations.
  
  
  Contact Support: If you are unable to resolve the issue through the above steps, consider reaching out to your SAP support team or consulting with an SAP expert who can provide more tailored assistance based on your specific system configuration.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
  Transaction Codes: Familiarize yourself with transaction codes related to sales document processing (e.g., VA01 for creating sales orders, VA02 for changing them).
  User Exits or BAdIs: If your organization has custom logic implemented, check if there are any user exits or BAdIs that might be affecting the behavior of customer split information.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.