How To Fix /ACCGO/CAS_FLLW_MSG215 - Action cancelled by user

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CAS_FLLW_MSG -

• Message number: 215

• Message text: Action cancelled by user

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CAS_FLLW_MSG215 - Action cancelled by user ?

  The SAP error message /ACCGO/CAS_FLLW_MSG215 Action cancelled by user typically indicates that a user has manually canceled an action or process within the SAP system. This message is often encountered in the context of workflows, approvals, or processes that require user interaction.
  Cause:
  
  User Intervention: The most straightforward cause is that the user intentionally canceled the action, possibly due to a change in decision or a realization that the action was not needed.
  Timeout: If a user does not respond to a prompt or action within a certain timeframe, the system may automatically cancel the action.
  System Configuration: Certain configurations or settings in the workflow or process might lead to actions being canceled if specific conditions are not met.
  User Permissions: If a user does not have the necessary permissions to complete an action, they may be prompted to cancel.
  
  Solution:
  
  Review User Actions: Check if the action was indeed canceled by the user. If so, determine the reason and whether the action needs to be retried.
  Increase Timeout Settings: If the cancellation was due to a timeout, consider adjusting the timeout settings in the system configuration.
  Check Workflow Configuration: Review the workflow or process configuration to ensure that it is set up correctly and that all necessary conditions are met for the action to proceed.
  User Training: Ensure that users are adequately trained on the processes and understand when and why they might need to cancel actions.
  Permissions Review: Verify that the user has the appropriate permissions to perform the action. If not, adjust their roles or permissions accordingly.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Transaction Logs: Review transaction logs or workflow logs to gather more context about the cancellation and any preceding actions that may have led to it.
  User Documentation: Refer to user manuals or documentation specific to the module or process in which the error occurred for additional guidance.
  
  If the issue persists or if you need further assistance, consider reaching out to your SAP support team or consulting with an SAP expert who can provide more tailored help based on your specific system configuration and usage.