How To Fix /ACCGO/CAS_FLLW_MSG171 - Split application rejected due to DPQS

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CAS_FLLW_MSG -

• Message number: 171

• Message text: Split application rejected due to DPQS

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CAS_FLLW_MSG171 - Split application rejected due to DPQS ?

  The SAP error message /ACCGO/CAS_FLLW_MSG171 Split application rejected due to DPQS typically relates to issues in the context of the SAP Cash Application (part of the SAP S/4HANA suite) and specifically involves the handling of payment processing and document splitting.
  Cause:
  The error message indicates that a split application (which is a process where a payment is applied to multiple invoices or accounts) has been rejected due to issues with the Document Posting Quality Score (DPQS). This score is a measure of how well the system can process and match incoming payments to the appropriate invoices. If the DPQS is low, it may indicate that the system is unable to find a suitable match for the payment, leading to the rejection of the split application.
  Possible Causes of Low DPQS:
  
  Incomplete or Incorrect Data: The incoming payment data may be missing key information or may not match the expected format.
  Configuration Issues: There may be configuration settings in the cash application or document splitting that are not aligned with the business processes.
  Master Data Issues: Problems with customer or vendor master data can lead to mismatches during payment processing.
  Payment Terms: If the payment terms do not align with the invoices, it can lead to issues in matching payments.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Incoming Payment Data: Ensure that the incoming payment data is complete and correctly formatted. Verify that all necessary fields are populated.
  
  
  Review Configuration Settings: Check the configuration settings for the cash application and document splitting. Ensure that they are set up correctly according to your business processes.
  
  
  Analyze Master Data: Review the customer or vendor master data for any inconsistencies or missing information that could affect payment matching.
  
  
  Monitor DPQS: Use transaction codes like FBL1N or FBL5N to analyze the payment documents and their statuses. Look for any patterns or common issues that may be affecting the DPQS.
  
  
  Adjust Payment Terms: If applicable, review and adjust the payment terms associated with the invoices to ensure they align with the incoming payments.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant notes or updates that may address this specific error message.
  
  
  Testing: After making adjustments, test the payment application process with a few transactions to ensure that the issue has been resolved.
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for Cash Application and Document Splitting for detailed guidance on configuration and troubleshooting.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Support Tickets: If the issue persists, consider raising a support ticket with SAP for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.