How To Fix /ACCGO/CAS_FLLW_MSG131 - Error occurred while calling PI proxy class for spot requests

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CAS_FLLW_MSG -

• Message number: 131

• Message text: Error occurred while calling PI proxy class for spot requests

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CAS_FLLW_MSG131 - Error occurred while calling PI proxy class for spot requests ?

  The SAP error message /ACCGO/CAS_FLLW_MSG131 indicates that there was an issue when calling the PI (Process Integration) proxy class for spot requests. This error typically arises in the context of SAP's Advanced Compliance Management (ACM) or similar modules that involve integration with other systems via PI/PO (Process Orchestration).
  Possible Causes:
  
  Configuration Issues: There may be misconfigurations in the PI/PO settings or in the communication channel between SAP and the external system.
  Network Issues: Connectivity problems between the SAP system and the PI/PO system can lead to this error.
  Authorization Issues: The user or service account may not have the necessary permissions to execute the proxy call.
  Data Issues: The data being sent in the spot request may not meet the expected format or validation rules, leading to processing errors.
  System Performance: If the PI/PO system is under heavy load or experiencing performance issues, it may not be able to process the request in a timely manner.
  
  Solutions:
  
  Check Configuration: Review the configuration settings in both the SAP system and the PI/PO system. Ensure that the communication channels are correctly set up and that the endpoint URLs are accurate.
  Network Connectivity: Test the network connection between the SAP system and the PI/PO system. Use tools like ping or telnet to verify connectivity.
  Review Authorizations: Ensure that the user or service account has the necessary authorizations to perform the operation. Check roles and permissions in both SAP and PI/PO.
  Validate Data: Check the data being sent in the spot request for any inconsistencies or validation errors. Ensure that all required fields are populated and that the data types are correct.
  Monitor System Performance: Check the performance of the PI/PO system. If it is under heavy load, consider optimizing the processes or increasing system resources.
  Error Logs: Review the error logs in both the SAP system and the PI/PO system for more detailed error messages that can provide additional context on the issue.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide guidance on troubleshooting.
  Documentation: Refer to the official SAP documentation for Advanced Compliance Management and Process Integration for more details on configuration and troubleshooting.
  Community Forums: Engage with SAP community forums or support channels where similar issues may have been discussed and resolved by other users.
  
  If the issue persists after trying the above solutions, it may be necessary to involve SAP support for further assistance.