How To Fix /ACCGO/CAS_FLLW_MSG072 - Application document &1 &2 is currently being processed by user &3

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CAS_FLLW_MSG -

• Message number: 072

• Message text: Application document &1 &2 is currently being processed by user &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CAS_FLLW_MSG072 - Application document &1 &2 is currently being processed by user &3 ?

  The SAP error message /ACCGO/CAS_FLLW_MSG072 indicates that a specific application document (identified by &1 and &2) is currently being processed by another user (identified by &3). This typically occurs in scenarios where multiple users are trying to access or modify the same document simultaneously, leading to a lock situation to prevent data inconsistencies.
  Cause:
  
  Document Locking: The document is locked by another user who is currently processing it. SAP uses locking mechanisms to ensure data integrity and prevent conflicts.
  Long Processing Time: The user who has locked the document may be taking a long time to complete their task, causing other users to be unable to access the document.
  Session Issues: Sometimes, a session may not release the lock properly due to an error or unexpected termination.
  
  Solution:
  
  Wait and Retry: The simplest solution is to wait for the other user to finish processing the document. You can periodically check if the document is still locked.
  Identify the Lock: Use transaction code SM12 to check for locks. You can see which user has locked the document and the details of the lock.
  Contact the User: If possible, contact the user who is processing the document to understand their status and when they expect to finish.
  Release the Lock: If the user is no longer active or if the session is stuck, an administrator can release the lock using transaction SM12. However, this should be done with caution to avoid data inconsistencies.
  Check for Background Jobs: Sometimes, background jobs may also hold locks. Check transaction SM37 to see if any background jobs are running that might be processing the document.
  
  Related Information:
  
  Lock Management: Understanding how SAP handles locks can help in troubleshooting similar issues. Locks can be exclusive (preventing all other access) or shared (allowing read access).
  User Communication: Establishing a protocol for users to communicate when they are working on critical documents can help reduce these conflicts.
  Performance Monitoring: If this issue occurs frequently, it may be worth investigating the performance of the system and the efficiency of the processes being executed.
  
  If the problem persists or if you need further assistance, consider reaching out to your SAP Basis team or support for more in-depth troubleshooting.