How To Fix /ACCGO/CAS_CALLOFF179 - Call-off disabled: Order has been rejected.

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CAS_CALLOFF -

• Message number: 179

• Message text: Call-off disabled: Order has been rejected.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CAS_CALLOFF179 - Call-off disabled: Order has been rejected. ?

  The SAP error message /ACCGO/CAS_CALLOFF179 Call-off disabled: Order has been rejected typically occurs in the context of the SAP Advanced Planning and Optimization (APO) module or in the context of SAP S/4HANA when dealing with call-off orders or scheduling agreements. This error indicates that a specific order or call-off has been rejected, which prevents further processing.
  Causes:
  
  
  Order Rejection: The most direct cause is that the order associated with the call-off has been rejected due to various reasons such as:
  
  Missing or incorrect data in the order.
  The order does not meet certain criteria set in the system (e.g., quantity, delivery dates).
  The order is not valid anymore (e.g., it has been deleted or is in a blocked status).
  
  
  
  Configuration Issues: There may be configuration settings in the system that prevent the call-off from being processed correctly.
  
  
  Master Data Issues: Problems with master data (e.g., material master, vendor master) can lead to order rejection.
  
  
  Authorization Issues: The user may not have the necessary authorizations to process the order.
  
  
  Solutions:
  
  
  Check Order Status: Review the status of the order that has been rejected. Look for any error messages or warnings that indicate why the order was rejected.
  
  
  Review Data: Ensure that all required fields in the order are filled out correctly. Check for:
  
  Valid material numbers.
  Correct quantities and delivery dates.
  Proper vendor information.
  
  
  
  Configuration Review: If the issue persists, consult with your SAP configuration team to review the settings related to call-offs and order processing. Ensure that the configuration aligns with business processes.
  
  
  Master Data Verification: Verify that the relevant master data (material, vendor, etc.) is correctly set up and active in the system.
  
  
  Authorization Check: Ensure that the user attempting to process the call-off has the necessary authorizations. This may involve checking user roles and permissions.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional insights or patches that may address the issue.
  
  
  Debugging: If you have access to technical resources, debugging the process may provide insights into why the order is being rejected.
  
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like ME23N (Display Purchase Order) or ME31K (Create Contract) to investigate the order details.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the issue cannot be resolved internally, consider reaching out to SAP support for assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.