How To Fix /ACCGO/CAS_CALLOFF154 - Non CAS relevant item &1 ignored for call-off

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CAS_CALLOFF -

• Message number: 154

• Message text: Non CAS relevant item &1 ignored for call-off

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CAS_CALLOFF154 - Non CAS relevant item &1 ignored for call-off ?

  The SAP error message /ACCGO/CAS_CALLOFF154 Non CAS relevant item &1 ignored for call-off typically occurs in the context of the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules. This error indicates that a specific item in a call-off (a request for services or products) is not relevant for the Convergent Charging process, and therefore, it is being ignored.
  Cause:
  
  Item Type: The item referenced in the error message (&1) may not be configured as a CAS (Convergent Charging) relevant item. This can happen if the item type is not set up correctly in the system or if it is not intended to be charged through the CAS process.
  Configuration Issues: There may be configuration settings in the SAP system that determine which items are considered relevant for CAS. If the item does not meet these criteria, it will be ignored.
  Data Integrity: There could be issues with the data integrity of the item, such as missing or incorrect attributes that prevent it from being processed as a CAS relevant item.
  
  Solution:
  
  Check Item Configuration: Review the configuration of the item type in the SAP system. Ensure that it is set up to be CAS relevant. This may involve checking the item category settings and ensuring that they are correctly defined.
  Review Call-off Settings: Look into the settings for the call-off process to ensure that it is correctly configured to include the types of items you are trying to process.
  Consult Documentation: Refer to the SAP documentation for Convergent Charging to understand the requirements for items to be considered CAS relevant. This may provide insights into any missing configurations or settings.
  Data Validation: Validate the data associated with the item to ensure that all required fields and attributes are correctly populated. This may involve checking master data or transactional data related to the item.
  Consult with SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide specific insights based on your system configuration and version.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide guidance on configuration settings.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can share their solutions.
  Testing: After making any changes, conduct thorough testing to ensure that the item is now processed correctly in the call-off and that the error does not reoccur.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.