How To Fix /ACCGO/CAS_CALLOFF138 - Cannot call-off

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CAS_CALLOFF -

• Message number: 138

• Message text: Cannot call-off

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CAS_CALLOFF138 - Cannot call-off ?

  The SAP error message /ACCGO/CAS_CALLOFF138 Cannot call-off typically occurs in the context of the SAP Controlling (CO) module, particularly when dealing with call-off processes in the context of cost accounting or internal orders. This error can arise due to various reasons, and understanding the cause is essential for finding a solution.
  Possible Causes:
  
  
  Missing or Incorrect Configuration: The configuration for the call-off process may not be set up correctly in the system. This could involve settings related to internal orders, cost centers, or other controlling elements.
  
  
  Data Inconsistencies: There may be inconsistencies in the data related to the call-off, such as missing master data (e.g., cost centers, internal orders) or incorrect assignment of cost elements.
  
  
  Authorization Issues: The user attempting to perform the call-off may not have the necessary authorizations to execute the transaction.
  
  
  Status of the Order: The internal order or cost object may be in a status that does not allow for call-off transactions (e.g., closed or completed).
  
  
  Technical Issues: There could be underlying technical issues, such as problems with the database or application server.
  
  
  Solutions:
  
  
  Check Configuration: Review the configuration settings for the call-off process in the SAP system. Ensure that all necessary settings are correctly defined.
  
  
  Validate Master Data: Ensure that all relevant master data is complete and accurate. Check for missing or incorrect entries in cost centers, internal orders, and other related objects.
  
  
  Review Authorizations: Verify that the user has the appropriate authorizations to perform the call-off. This may involve checking user roles and permissions in the SAP system.
  
  
  Check Order Status: Look at the status of the internal order or cost object. If it is closed or completed, you may need to reopen it or create a new order for the call-off.
  
  
  Consult Logs and Traces: Check the system logs and traces for any additional error messages or warnings that could provide more context about the issue.
  
  
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may have additional insights or patches available for known issues.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as KO02 (Change Order), KOB1 (Order Line Items), and KSB1 (Cost Centers: Actual Line Items) to help diagnose the issue.
  Documentation: Review SAP documentation related to the Controlling module and call-off processes for best practices and troubleshooting tips.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By systematically addressing these areas, you should be able to identify the cause of the error and implement an appropriate solution.