How To Fix /ACCGO/CAS_CALLOFF132 - Call-off not allowed with the sales side mirror contract &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CAS_CALLOFF -

• Message number: 132

• Message text: Call-off not allowed with the sales side mirror contract &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CAS_CALLOFF132 - Call-off not allowed with the sales side mirror contract &1 ?

  The SAP error message /ACCGO/CAS_CALLOFF132 Call-off not allowed with the sales side mirror contract &1 typically occurs in the context of contract management, particularly when dealing with call-off contracts in SAP's Advanced Contract Management (ACM) module. This error indicates that there is an issue with the configuration or status of the sales side mirror contract that is preventing the call-off from being processed.
  Cause:
  
  Contract Type Restrictions: The sales side mirror contract may not be configured to allow call-offs. Certain contract types may have restrictions on how they can be used.
  Contract Status: The status of the contract may not permit call-offs. For example, if the contract is in a "blocked" or "inactive" status, call-offs cannot be processed.
  Contract Validity: The contract may not be valid for the period in which the call-off is being attempted. Check the validity dates of the contract.
  Configuration Issues: There may be configuration settings in the system that restrict the use of call-offs with certain types of contracts.
  Missing Data: Required data or conditions for processing the call-off may be missing or incorrectly set up.
  
  Solution:
  
  Check Contract Type: Review the contract type of the sales side mirror contract to ensure it is set up to allow call-offs. If necessary, consult with your SAP configuration team to adjust the contract type settings.
  Review Contract Status: Ensure that the contract is active and not blocked. If it is blocked, you may need to unblock it or create a new contract.
  Validate Dates: Check the validity dates of the contract to ensure that it is active during the period you are trying to process the call-off.
  Configuration Review: Work with your SAP Basis or configuration team to review the settings related to call-off contracts and ensure they are correctly configured.
  Data Completeness: Ensure that all required fields and conditions for the call-off are met. This may include checking for necessary master data or transaction data that needs to be in place.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like ME33K (Display Contract) or ME31K (Create Contract) to review or modify contract details.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on contract management issues.
  Documentation: Refer to SAP documentation on contract management and call-off processes for more detailed information on how to set up and manage contracts effectively.
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in contract management within SAP.