How To Fix /ACCGO/CAS_CALLOFF129 - Contract &1 is locked by user &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CAS_CALLOFF -

• Message number: 129

• Message text: Contract &1 is locked by user &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CAS_CALLOFF129 - Contract &1 is locked by user &2 ?

  The SAP error message /ACCGO/CAS_CALLOFF129 Contract &1 is locked by user &2 indicates that a specific contract (identified by &1) is currently locked by another user (identified by &2). This typically occurs in scenarios where multiple users are trying to access or modify the same contract simultaneously, leading to a locking mechanism to prevent data inconsistencies.
  Cause:
  
  Concurrent Access: Another user is currently editing or viewing the contract, which locks it for other users.
  Session Timeout: A previous session may not have released the lock due to a timeout or an unexpected termination.
  System Error: Sometimes, system errors or crashes can leave a lock in place.
  
  Solution:
  
  Wait and Retry: The simplest solution is to wait for the other user to finish their work and then try accessing the contract again.
  Identify the User: If you have the necessary permissions, you can check which user has locked the contract. This can often be done through transaction codes like SM12 (to view locks) or SM21 (to check system logs).
  Contact the User: If possible, contact the user who has the lock and ask them to release it.
  Release the Lock: If the user is unavailable and you have the necessary authorizations, you can manually release the lock using transaction SM12. Be cautious with this approach, as it may lead to data inconsistencies if the other user is still working on the contract.
  Check for Background Jobs: Sometimes, background jobs may hold locks. Check if any background processes are running that might be locking the contract.
  System Restart: In rare cases, a system restart may be required to clear persistent locks, but this should be done with caution and typically as a last resort.
  
  Related Information:
  
  Lock Management: Understanding how SAP handles locks can help in troubleshooting. SAP uses a locking mechanism to ensure data integrity when multiple users access the same data.
  Transaction Codes: Familiarize yourself with transaction codes like SM12 (to view and manage locks), SM21 (to view system logs), and SU01 (to manage user accounts).
  User Authorizations: Ensure that you have the necessary authorizations to view and manage locks in the system.
  Documentation: Refer to SAP documentation or support notes for more detailed information on handling locks and error messages.
  
  If the issue persists or if you are unsure about taking any actions, it may be best to consult with your SAP Basis team or support for further assistance.