How To Fix /ACCGO/CAS_CALLOFF125 - Call-off quantity must be greater than zero

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CAS_CALLOFF -

• Message number: 125

• Message text: Call-off quantity must be greater than zero

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CAS_CALLOFF125 - Call-off quantity must be greater than zero ?

  The SAP error message /ACCGO/CAS_CALLOFF125: Call-off quantity must be greater than zero typically occurs in the context of call-off orders or release orders in SAP, particularly when dealing with contract management or scheduling agreements. This error indicates that the system expects a positive quantity for a call-off, but the quantity provided is either zero or negative.
  Cause:
  
  Zero or Negative Quantity: The most straightforward cause is that the quantity entered for the call-off is zero or negative.
  Incorrect Configuration: There may be issues with the configuration of the call-off process or the related master data.
  Data Entry Error: A user may have mistakenly entered an incorrect quantity during the creation or modification of the call-off order.
  Business Logic: The business rules defined in the system may require that a call-off must always have a positive quantity.
  
  Solution:
  
  Check Quantity: Review the call-off order and ensure that the quantity is greater than zero. If it is zero or negative, update it to a valid positive quantity.
  Review Master Data: Ensure that the relevant master data (like material master, vendor master, etc.) is correctly set up and does not have any restrictions that could lead to this error.
  Transaction Review: If the error occurs during a specific transaction, review the steps taken in that transaction to identify where the quantity might have been incorrectly set.
  Consult Documentation: Check any relevant documentation or guidelines for the specific process you are working with to ensure compliance with business rules.
  User Training: If this error is common among users, consider providing additional training on how to correctly enter call-off quantities.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ME31K (Create Contract), ME32K (Change Contract), or ME33K (Display Contract) if you are working with contracts.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By ensuring that the call-off quantity is always greater than zero and following the correct procedures, you can avoid encountering this error in the future.