How To Fix /ACCGO/CAS_CALLOFF091 - Document deleted, reversed, or does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CAS_CALLOFF -

• Message number: 091

• Message text: Document deleted, reversed, or does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CAS_CALLOFF091 - Document deleted, reversed, or does not exist ?

  The SAP error message /ACCGO/CAS_CALLOFF091 Document deleted, reversed, or does not exist typically occurs in the context of the SAP Controlling (CO) module, particularly when dealing with cost accounting documents or call-off documents in the context of the SAP S/4HANA system or similar environments.
  Cause:
  
  Document Deletion: The document you are trying to access has been deleted from the system.
  Document Reversal: The document has been reversed, meaning that it has been canceled or negated by another document.
  Non-Existent Document: The document ID you are trying to reference does not exist in the database, possibly due to incorrect input or a typo.
  Authorization Issues: The user may not have the necessary permissions to view the document.
  Data Consistency Issues: There may be inconsistencies in the database or issues with the data migration process.
  
  Solution:
  
  Verify Document Existence: Check if the document ID you are trying to access is correct. You can do this by searching for the document in the relevant transaction (e.g., using transaction codes like FB03 for financial documents).
  Check Document Status: If the document was reversed or deleted, you may need to check the status of the document in the system. You can look for reversal documents or check the audit trail.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the document. You may need to consult with your SAP security team to verify this.
  Consult Logs: Check the application logs or system logs for any additional error messages or information that might provide more context about the issue.
  Data Consistency Check: If you suspect data consistency issues, you may need to run consistency checks or consult with your SAP Basis team to investigate further.
  Contact Support: If the issue persists and you cannot determine the cause, consider reaching out to SAP support or your internal SAP support team for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  FB03: Display Document
  FBL1N: Vendor Line Item Display
  FBL3N: G/L Account Line Item Display
  FBL5N: Customer Line Item Display
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation related to the specific module you are working with for more detailed troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.