How To Fix /ACCGO/CAS_CALLOFF086 - Call-off quantity is zero for &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CAS_CALLOFF -

• Message number: 086

• Message text: Call-off quantity is zero for &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CAS_CALLOFF086 - Call-off quantity is zero for &1 ?

  The SAP error message /ACCGO/CAS_CALLOFF086 Call-off quantity is zero for &1 typically occurs in the context of the SAP Advanced Planning and Optimization (APO) module, particularly when dealing with call-off orders or scheduling agreements. This error indicates that there is an attempt to process a call-off (or delivery) for a quantity that is zero, which is not valid.
  Cause:
  
  
  Zero Quantity: The primary cause of this error is that the system is trying to process a call-off with a quantity of zero. This can happen if:
  
  The call-off quantity was not correctly specified in the order.
  There was an error in the planning process that resulted in a zero quantity being calculated.
  The relevant data (like stock levels, demand forecasts, etc.) has changed, leading to a zero quantity.
  
  
  
  Data Issues: There may be issues with the master data or transaction data that lead to incorrect calculations or settings.
  
  
  Configuration Issues: Incorrect configuration in the system related to the handling of call-offs or scheduling agreements.
  
  
  Solution:
  
  
  Check Call-off Quantity: Review the call-off order in question and ensure that the quantity is greater than zero. If it is zero, update it with the correct quantity.
  
  
  Review Planning Data: Check the planning data and ensure that the demand and supply calculations are correct. This may involve reviewing forecasts, stock levels, and any other relevant data.
  
  
  Adjust Master Data: Ensure that the master data (like material master, vendor master, etc.) is correctly set up and that there are no discrepancies that could lead to a zero quantity.
  
  
  Configuration Review: If the issue persists, review the configuration settings related to call-offs and scheduling agreements in the system. Ensure that they are set up correctly to handle the expected scenarios.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to this specific error message for any additional insights or updates that may be relevant.
  
  
  Testing: After making changes, perform tests to ensure that the issue is resolved and that the system behaves as expected.
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like MD04 (Stock/Requirements List) or ME33K (Display Contract) to analyze the relevant data.
  SAP Notes: Check for any SAP Notes that may address this specific error or provide patches or updates.
  Support: If the issue cannot be resolved internally, consider reaching out to SAP support for assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.