How To Fix /ACCGO/CAS_CALLOFF079 - Cannot reverse; check call-off status

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CAS_CALLOFF -

• Message number: 079

• Message text: Cannot reverse; check call-off status

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CAS_CALLOFF079 - Cannot reverse; check call-off status ?

  The SAP error message /ACCGO/CAS_CALLOFF079 Cannot reverse; check call-off status typically occurs in the context of the SAP Controlling (CO) module, particularly when dealing with call-off processes in the context of project management or internal orders. This error indicates that there is an issue with reversing a call-off transaction due to its current status.
  Cause:
  
  Call-off Status: The call-off you are trying to reverse may be in a status that does not allow for reversal. For example, it might be fully settled, completed, or in a status that prohibits further changes.
  Dependencies: There may be dependencies or linked transactions that prevent the reversal. For instance, if the call-off has been settled to a cost object, it may not be possible to reverse it without first addressing those settlements.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to perform the reversal.
  Configuration Issues: There could be configuration settings in the system that restrict the reversal of certain transactions based on business rules.
  
  Solution:
  
  Check Call-off Status: Review the status of the call-off transaction. You can do this by navigating to the relevant transaction in SAP and checking its current status. If it is completed or settled, you may need to take additional steps to reverse those settlements first.
  Review Dependencies: Look for any linked transactions or dependencies that may be preventing the reversal. You may need to reverse or adjust those transactions first.
  Authorization Check: Ensure that you have the necessary permissions to perform the reversal. If not, contact your SAP administrator to obtain the required authorizations.
  Consult Documentation: Refer to SAP documentation or your organization's internal guidelines for handling call-off transactions and their reversals.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert who can provide more specific guidance based on your system configuration and business processes.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CJ20N (Project Builder), CJI3 (Project Actual Line Items), or KOB1 (Order Actual Line Items) to analyze the call-off and its status.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that could resolve the issue.
  Training and Documentation: Ensure that users involved in the call-off process are adequately trained and have access to documentation that outlines the procedures for handling call-offs and reversals.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.