How To Fix /ACCGO/CAS_CALLOFF073 - Result record found; access number &1, counter &2

/ACCGO/CAS_CALLOFF073 - Overview

• Message type: E = Error

• Message class: /ACCGO/CAS_CALLOFF -

• Message number: 073

• Message text: Result record found; access number &1, counter &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CAS_CALLOFF073 - Result record found; access number &1, counter &2 ?

  The SAP error message /ACCGO/CAS_CALLOFF073 Result record found; access number &1, counter &2 typically occurs in the context of the SAP Convergent Charging (SAP CC) application. This error indicates that a result record has been found for a specific access number and counter, which may imply that there is an issue with the processing of charging or rating requests.
  
  Cause:
  
  Duplicate Records: The error may arise if there are duplicate result records for the same access number and counter in the database.
  Data Integrity Issues: There may be inconsistencies in the data, such as incorrect or incomplete records that lead to conflicts during processing.
  
  Configuration Issues: Incorrect configuration settings in the charging or rating process can lead to this error.
  Concurrency Issues: If multiple processes are trying to access or modify the same record simultaneously, it can lead to conflicts.
  
  
  Solution:
  
  Check for Duplicates: Investigate the database for duplicate records associated with the specified access number and