How To Fix /ACCGO/CAS_CALLOFF053 - No PTC determined for the item (&1 / &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CAS_CALLOFF -

• Message number: 053

• Message text: No PTC determined for the item (&1 / &2)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CAS_CALLOFF053 - No PTC determined for the item (&1 / &2) ?

  The SAP error message /ACCGO/CAS_CALLOFF053 No PTC determined for the item (&1 / &2) typically occurs in the context of the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules. This error indicates that the system was unable to determine a Price Type Code (PTC) for a specific item in a billing or charging process.
  Cause:
  
  Missing Configuration: The most common cause is that the necessary configuration for the Price Type Code is missing or not properly set up in the system.
  Item Type Issues: The item type being processed may not have a corresponding PTC defined in the system.
  Data Inconsistencies: There may be inconsistencies or missing data in the master data or transaction data that prevent the system from determining the PTC.
  Incorrect Pricing Procedure: The pricing procedure assigned to the item may not be correctly configured to derive the PTC.
  
  Solution:
  
  
  Check Configuration:
  
  Verify that the Price Type Codes are correctly defined in the system. This can be done in the customizing settings under the relevant pricing or charging configuration.
  Ensure that the item type in question is linked to a valid PTC in the configuration.
  
  
  
  Review Item Type:
  
  Check the item type being processed and ensure that it is correctly set up in the system to allow for PTC determination.
  
  
  
  Data Validation:
  
  Validate the master data and transaction data for completeness and correctness. Ensure that all necessary fields are populated and that there are no inconsistencies.
  
  
  
  Pricing Procedure:
  
  Review the pricing procedure assigned to the item. Ensure that it is correctly configured to derive the PTC based on the conditions defined.
  
  
  
  Debugging:
  
  If the issue persists, consider using debugging tools in SAP to trace the logic that leads to the PTC determination. This can help identify where the process is failing.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific version of SAP you are using for any known issues or additional configuration steps that may be required.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO for configuration, SE80 for development, and SE37 for function modules that may be involved in pricing determination.
  Community Forums: Engage with SAP community forums or support channels for additional insights or similar cases encountered by other users.
  
  By following these steps, you should be able to identify the root cause of the error and implement the necessary changes to resolve it.