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How To Fix /ACCGO/CAS_CALLOFF044 - Item quantity (&1 &2) <--> base quantity (&3 &4)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /ACCGO/CAS_CALLOFF -

  • Message number: 044

  • Message text: Item quantity (&1 &2) <--> base quantity (&3 &4)

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /ACCGO/CAS_CALLOFF044 - Item quantity (&1 &2) <--> base quantity (&3 &4) ?

    The SAP error message /ACCGO/CAS_CALLOFF044 Item quantity (&1 &2) <--> base quantity (&3 &4) typically occurs in the context of the SAP Advanced Compliance Reporting (ACR) or similar modules where there is a mismatch between the item quantity and the base quantity in a transaction or document.

    Cause:

    This error indicates that there is a discrepancy between the item quantity and the base quantity defined in the system. The specific reasons for this error can include:

    1. Data Entry Errors: Incorrect quantities entered during the creation of a document or transaction.
    2. Configuration Issues: Misconfiguration in the material master or related settings that define how quantities are calculated or converted.
    3. Unit of Measure (UoM) Issues: The item and base quantities may be in different units of measure, leading to a mismatch.
    4. Incomplete Data: Missing or incomplete data in the relevant fields that are required for the system to perform the necessary calculations.

    Solution:

    To resolve this error, you can take the following steps:

    1. Check Item and Base Quantities: Review the quantities entered for the item and ensure they are correct. Compare the item quantity with the base quantity to identify any discrepancies.

    2. Verify Unit of Measure: Ensure that the units of measure for both the item and base quantities are compatible. If they are different, you may need to convert one of the quantities to match the other.

    3. Review Configuration Settings: Check the configuration settings in the material master or related modules to ensure that they are set up correctly. This includes checking the settings for quantity conversion and UoM.

    4. Correct Data Entry: If the error is due to incorrect data entry, correct the quantities in the relevant document or transaction.

    5. Consult Documentation: Refer to SAP documentation or help resources for specific guidance related to the error message and the context in which it occurs.

    6. Test in a Development Environment: If possible, replicate the issue in a development or test environment to better understand the cause and test potential solutions without affecting production data.

    7. Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance.

    Related Information:

    • Transaction Codes: Depending on the context, you may need to use specific transaction codes to access the relevant documents or settings (e.g., ME23N for purchase orders, MIGO for goods movements).
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
    • User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify and resolve the cause of the error message /ACCGO/CAS_CALLOFF044.

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