How To Fix /ACCGO/CAS_APPL_MSG020 - Error while setting status to 'Cancelled'

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CAS_APPL_MSG -

• Message number: 020

• Message text: Error while setting status to 'Cancelled'

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CAS_APPL_MSG020 - Error while setting status to 'Cancelled' ?

  The SAP error message /ACCGO/CAS_APPL_MSG020 typically indicates an issue related to the cancellation of a document or transaction in the SAP system. This error can occur in various contexts, such as when trying to cancel a financial document, a purchase order, or other related transactions.
  Cause:
  The specific cause of this error can vary, but common reasons include:
  
  Dependencies on Other Documents: The document you are trying to cancel may have dependencies or linked documents that prevent it from being cancelled.
  Status Restrictions: The document may be in a status that does not allow for cancellation. For example, if it has already been processed or posted in a way that prohibits further changes.
  Authorization Issues: The user may not have the necessary authorizations to perform the cancellation.
  Configuration Issues: There may be configuration settings in the system that restrict the cancellation of certain types of documents.
  Data Integrity Issues: There may be inconsistencies or errors in the data associated with the document.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  Check Document Status: Verify the current status of the document you are trying to cancel. Ensure that it is in a state that allows for cancellation.
  Review Dependencies: Look for any linked documents or dependencies that may be preventing the cancellation. You may need to cancel or adjust those documents first.
  Authorization Check: Ensure that you have the necessary permissions to cancel the document. If not, contact your system administrator to obtain the required authorizations.
  Consult Configuration Settings: If you have access, review the configuration settings related to the document type you are trying to cancel. Ensure that cancellation is allowed for that document type.
  Error Logs: Check the system logs for any additional error messages or details that may provide more context about the issue.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review the SAP documentation related to the specific module you are working with (e.g., Financial Accounting, Materials Management) for more context on document cancellation processes.
  Community Forums: Check SAP community forums or user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.