How To Fix /ACCGO/BR_TRUE_UP029 - Nota Fiscal is locked by user &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/BR_TRUE_UP -

• Message number: 029

• Message text: Nota Fiscal is locked by user &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/BR_TRUE_UP029 - Nota Fiscal is locked by user &1 ?

  The SAP error message /ACCGO/BR_TRUE_UP029 Nota Fiscal is locked by user &1 typically indicates that a specific Nota Fiscal (a Brazilian tax document) is currently locked by another user in the system. This locking mechanism is a standard feature in SAP to prevent concurrent modifications that could lead to data inconsistencies.
  Cause:
  
  User Locking: The Nota Fiscal is being edited or processed by another user, which prevents other users from making changes to it.
  Session Timeout: Sometimes, a user may have left a session open, causing the lock to persist even if they are no longer actively working on it.
  System Error: Occasionally, system errors or crashes can leave locks in place that should have been released.
  
  Solution:
  
  Wait and Retry: If the lock is temporary, waiting for the other user to finish their work and release the lock may be the simplest solution.
  Identify the User: Check who is currently locking the Nota Fiscal. You can do this by using transaction code SM12 to view and manage user locks. Look for the user ID mentioned in the error message (&1).
  Contact the User: If you identify the user who has the lock, you can reach out to them to see if they can release the lock or if they are still working on the Nota Fiscal.
  Release the Lock: If necessary and if you have the appropriate permissions, you can manually release the lock using transaction code SM12. Be cautious with this approach, as it may lead to data inconsistencies if the other user is still working on the document.
  Check for System Issues: If locks are persisting without any active users, it may indicate a system issue. In this case, consult your SAP Basis team to investigate and resolve any underlying problems.
  
  Related Information:
  
  
  Transaction Codes:
  
  SM12: To view and manage user locks.
  SM21: To check system logs for any related errors or issues.
  SU01: To manage user accounts and check user statuses.
  
  
  
  Documentation: Refer to SAP Help documentation for more details on locking mechanisms and best practices for managing user locks.
  
  
  Best Practices: Encourage users to log off properly and avoid leaving sessions open unnecessarily to minimize locking issues.
  
  
  If the problem persists after trying these solutions, it may be beneficial to escalate the issue to your SAP support team for further investigation.