How To Fix /ACCGO/BR_TRUE_UP020 - Document may have either failed or is waiting for invoice to complete

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/BR_TRUE_UP -

• Message number: 020

• Message text: Document may have either failed or is waiting for invoice to complete

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/BR_TRUE_UP020 - Document may have either failed or is waiting for invoice to complete ?

  The SAP error message /ACCGO/BR_TRUE_UP020 Document may have either failed or is waiting for invoice to complete typically occurs in the context of the SAP system's handling of financial documents, particularly in the area of accounting and invoice processing. This error can arise in various scenarios, often related to the processing of documents in the SAP system.
  Causes:
  
  
  Incomplete Invoice Processing: The document may be in a state where it is waiting for an invoice to be completed or finalized. This can happen if the invoice has not been fully processed or if there are missing details.
  
  
  Failed Document Processing: The document may have encountered an error during processing, which could be due to data inconsistencies, missing information, or system issues.
  
  
  Locking Issues: The document might be locked by another process or user, preventing it from being updated or completed.
  
  
  Configuration Issues: There may be configuration settings in the SAP system that are not aligned with the current processing requirements.
  
  
  Solutions:
  
  
  Check Invoice Status: Verify the status of the invoice associated with the document. Ensure that it is complete and has been processed correctly.
  
  
  Review Error Logs: Check the SAP error logs for any additional information regarding the failure. This can provide insights into what went wrong during processing.
  
  
  Unlock Document: If the document is locked, identify the user or process that is holding the lock and resolve it. This may involve contacting the user or system administrator.
  
  
  Reprocess Document: If the document has failed, you may need to reprocess it. This could involve correcting any data issues and then attempting to process the document again.
  
  
  Consult Configuration: Review the configuration settings related to document processing in your SAP system. Ensure that they are set up correctly to handle the types of documents you are working with.
  
  
  Contact Support: If the issue persists and you are unable to resolve it, consider reaching out to your SAP support team or consulting SAP documentation for further assistance.
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that can help you investigate the issue, such as FB03 (Display Document), FB02 (Change Document), or SE38 (Execute Program) for running specific reports or programs.
  
  
  SAP Notes: Check for any SAP Notes related to this error message. SAP frequently releases notes that address known issues and provide solutions or workarounds.
  
  
  User Authorization: Ensure that you have the necessary authorizations to view and process the documents in question.
  
  
  System Performance: Sometimes, system performance issues can lead to delays in processing. Monitor system performance to ensure that it is operating optimally.
  
  
  By following these steps, you should be able to diagnose and resolve the error message /ACCGO/BR_TRUE_UP020 in your SAP system.