How To Fix /ACCGO/BR_TRUE_UP015 - True-up locked by user &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/BR_TRUE_UP -

• Message number: 015

• Message text: True-up locked by user &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/BR_TRUE_UP015 - True-up locked by user &1 ?

  The SAP error message /ACCGO/BR_TRUE_UP015 True-up locked by user &1 typically occurs in the context of the SAP Accruals Management module, particularly when dealing with true-up processes. This error indicates that a true-up process is currently locked by another user, preventing you from making changes or executing the process.
  Cause:
  
  User Lock: The true-up process is being accessed or modified by another user, which locks the process for other users.
  Session Timeout: A previous session may not have been properly closed, leaving the true-up process in a locked state.
  System Error: Occasionally, system errors or crashes can lead to locks that are not released properly.
  
  Solution:
  
  Wait and Retry: If another user is working on the true-up process, you may need to wait until they complete their task and release the lock.
  Identify the User: Check who is currently locking the true-up process. You can do this by using transaction codes like SM12 (to view locks) or SM21 (to check system logs).
  Release the Lock: If you have the necessary authorizations, you can manually release the lock using transaction SM12. However, be cautious with this approach, as it may disrupt the work of the user who is currently using the process.
  Check for Stale Sessions: If you suspect that a session is stale, you can log out and log back in to see if the lock is released.
  Contact Support: If the issue persists and you cannot identify or resolve the lock, it may be necessary to contact your SAP support team for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 for lock entries, SM21 for system logs, and SU01 for user management.
  User Roles and Authorizations: Ensure that you have the appropriate roles and authorizations to access and manage true-up processes.
  Documentation: Refer to SAP documentation or help resources for more detailed information on the Accruals Management module and true-up processes.
  
  By following these steps, you should be able to address the error message and proceed with your true-up activities in SAP.