Message type: E = Error
Message class: /ACCGO/BR_EXM -
Message number: 010
Message text: **** Process issue reversal billing doc
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/ACCGO/BR_EXM010
- **** Process issue reversal billing doc ?The SAP error message /ACCGO/BR_EXM010 typically indicates an issue related to the reversal of a billing document in the SAP system, particularly in the context of the SAP Convergent Charging or SAP Convergent Invoicing modules. This error can arise due to various reasons, including data inconsistencies, configuration issues, or process-related problems. Causes: Data Inconsistencies: There may be inconsistencies in the billing document data that prevent the reversal from being processed correctly. Document Status: The billing document may be in a status that does not allow for reversal (e.g., already reversed, completed, or locked).
Configuration Issues: Incorrect configuration settings in the billing or invoicing process can lead to errors during reversal. Dependencies on Other Documents: The billing document may have dependencies on other documents (e.g., sales orders, delivery documents) that need to be addressed before reversal. Authorization Issues: The user attempting the reversal may not have the necessary authorizations to perform this action. Solutions: Check Document Status: Verify the
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