How To Fix AC497 - Contact your system administrator (table error)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: AC - Error messages from Asset Customizing

  • Message number: 497

  • Message text: Contact your system administrator (table error)

  • Show details Hide details
  • What causes this issue?

    According to Customizing specifications, depreciation area &V1& in
    company code &V2& is posted automatically, online to the general
    ledger. However, the depreciation area is not managed in the company
    code currency.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Check the Customizing definition for depreciation area &V1&.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message AC497 - Contact your system administrator (table error) ?

    The SAP error message AC497 typically indicates a problem related to the Asset Accounting (FI-AA) module, specifically concerning a table error. This error can occur for various reasons, such as data inconsistencies, missing entries, or issues with the configuration of the asset accounting tables.

    Cause:

    1. Data Inconsistencies: There may be inconsistencies in the asset master data or transaction data that violate the integrity of the database tables.
    2. Missing Entries: Required entries in the relevant tables may be missing, leading to errors when the system tries to access or process data.
    3. Configuration Issues: Incorrect configuration settings in the Asset Accounting module can lead to errors when processing asset transactions.
    4. Database Issues: Problems with the underlying database, such as corruption or locking issues, can also trigger this error.

    Solution:

    1. Check Asset Master Data: Review the asset master data for any inconsistencies or missing information. Ensure that all required fields are filled out correctly.
    2. Review Transaction Data: Look for any recent transactions that may have caused the error. Check for any incomplete or erroneous postings.
    3. Run Consistency Checks: Use SAP standard reports or transaction codes (like ABST2 or ABAVN) to run consistency checks on asset accounting data.
    4. Check Configuration: Verify the configuration settings in the Asset Accounting module to ensure they are set up correctly. This may involve checking the settings in the IMG (Implementation Guide).
    5. Database Maintenance: If the issue is related to the database, consider running database maintenance tasks or consulting with your database administrator to check for any issues.
    6. Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve the issue.
    7. Contact SAP Support: If the issue persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as AS01 (Create Asset), AS02 (Change Asset), and AS03 (Display Asset) to manage asset data.
    • SAP Notes: Regularly check for SAP Notes related to Asset Accounting and error messages to stay updated on known issues and fixes.
    • Documentation: Review SAP documentation for Asset Accounting to understand the configuration and data requirements better.

    Always ensure that you have proper backups and that you are working in a test environment before making significant changes to the system.

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