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How To Fix AC028 - Processing terminated (contact your system administrator)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: AC - Error messages from Asset Customizing

  • Message number: 028

  • Message text: Processing terminated (contact your system administrator)

  • Show details Hide details
  • What causes this issue?

    You chose a company code using a function module. The system, however,
    could not find the company code when reading the database again.

    System Response

    Program termination.

    How to fix this error?

    Contact SAP.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message AC028 - Processing terminated (contact your system administrator) ?

    The SAP error message AC028, which states "Processing terminated (contact your system administrator)," typically indicates that there is an issue with the processing of a transaction or a program in the SAP system. This error can arise from various causes, and resolving it often requires a systematic approach. Here are some common causes, potential solutions, and related information:

    Common Causes:

    1. Authorization Issues: The user may not have the necessary authorizations to execute the transaction or program.
    2. Configuration Errors: There may be incorrect settings in the configuration of the Asset Accounting module or related areas.
    3. Data Inconsistencies: There could be inconsistencies or errors in the master data or transaction data that the program is trying to process.
    4. System Errors: There may be underlying system issues, such as memory problems, database locks, or other technical errors.
    5. Program Errors: The ABAP program being executed may contain bugs or unhandled exceptions.

    Potential Solutions:

    1. Check Authorizations: Ensure that the user has the necessary authorizations to perform the action. This can be done by reviewing the user's roles and authorizations in the SAP system.
    2. Review Configuration: Check the configuration settings in the Asset Accounting module to ensure they are set up correctly. This may involve reviewing transaction codes like OAOA (for asset classes) or OAYZ (for depreciation areas).
    3. Analyze Data: Look for any inconsistencies in the master data (e.g., asset master records) or transaction data (e.g., asset transactions). Use transaction codes like AS03 (Display Asset) to review asset details.
    4. Check System Logs: Review the system logs (transaction code SM21) and short dumps (transaction code ST22) for any related error messages that can provide more context about the issue.
    5. Debugging: If you have access to the ABAP debugger, you can try to debug the program to identify where the error is occurring.
    6. Contact Support: If the issue persists and you cannot resolve it, contact your SAP Basis team or SAP support for further assistance. Provide them with the error message details and any relevant logs.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as:
      • SM21: System Log
      • ST22: Dump Analysis
      • SU53: Authorization Check
      • SE80: Object Navigator (for debugging)
    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches.
    • Documentation: Review SAP documentation related to Asset Accounting for best practices and troubleshooting tips.

    Conclusion:

    The AC028 error can stem from various issues, and resolving it typically requires a combination of checking authorizations, reviewing configurations, analyzing data, and possibly debugging the program. If you are unable to resolve the issue, involving your SAP support team is advisable.

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