How To Fix AA010 - SYST: Error when sending online window (Contact Specialist)

SAP Error Message - Details

• Message type: E = Error

• Message class: AA - Messages for Asset Accounting

• Message number: 010

• Message text: SYST: Error when sending online window (Contact Specialist)

What happened?

The processing method you have chosen, has a POPUP window which tells
you that data might be lost, and asks you if you want to save. For
technical reasons the POPUP window may not disappear from your screen.

System activities

Further processing on the same screen is possible

What to do next

The POPUP window title is too large. Correct the program.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AA010 - SYST: Error when sending online window (Contact Specialist) ?

  The SAP error message AA010 SYST: Error when sending online window (Contact Specialist) typically indicates that there is an issue with the system's ability to process a request for an online window, which is often related to the user interface or communication between the SAP application and the underlying system.
  Possible Causes:
  
  System Configuration Issues: There may be misconfigurations in the SAP system settings that affect how online windows are handled.
  Network Issues: Problems with network connectivity can prevent the online window from being displayed or processed correctly.
  Authorization Problems: The user may not have the necessary authorizations to access certain functionalities, leading to errors when trying to open online windows.
  SAP GUI Issues: There could be issues with the SAP GUI installation or configuration on the user's machine.
  Background Processing Errors: If the system is trying to process a request in the background and encounters an error, it may lead to this message.
  System Performance: High system load or performance issues can also lead to timeouts or failures in processing requests.
  
  Solutions:
  
  Check System Configuration: Review the configuration settings in the SAP system to ensure that everything is set up correctly for online processing.
  Network Troubleshooting: Verify network connectivity and ensure that there are no firewalls or other network issues blocking communication.
  User Authorizations: Check the user's authorizations to ensure they have the necessary permissions to perform the action that triggered the error.
  SAP GUI Reinstallation: If the issue persists, consider reinstalling or updating the SAP GUI on the user's machine.
  Monitor System Performance: Use transaction codes like ST22 (Dump Analysis) and SM21 (System Log) to check for any performance issues or errors in the system logs.
  Contact SAP Support: If the issue cannot be resolved through the above steps, it may be necessary to contact SAP support for further assistance, especially if the error is persistent or affects multiple users.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ST22 (for dumps), SM21 (for system logs), and SU53 (for authorization checks).
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide patches.
  Documentation: Review SAP documentation related to the specific module or functionality you are working with, as it may provide insights into common issues and resolutions.
  
  If you continue to experience issues, it may be beneficial to gather detailed logs and error messages and consult with your SAP Basis team or a specialist for a deeper investigation.