How To Fix >A731 - Document & with & & reset by payment.

SAP Error Message - Details

• Message type: E = Error

• Message class: >A -

• Message number: 731

• Message text: Document & with & & reset by payment.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message >A731 - Document & with & & reset by payment. ?

  The SAP error message A731 ("Document & with & & reset by payment") typically occurs in the context of financial transactions, particularly when dealing with payment processing in accounts payable or accounts receivable. This error indicates that a document (such as an invoice or payment document) has been reset or reversed due to a payment action.
  Cause:
  
  Payment Reversal: The document in question has been reversed or reset because a payment was made against it, and the system is trying to process a subsequent action that is not allowed.
  Document Status: The document may have been set to a status that does not allow further processing (e.g., it has been cleared or marked for deletion).
  Configuration Issues: There may be configuration settings in the financial module that are not aligned with the current transaction processing.
  Data Integrity Issues: There could be inconsistencies in the data, such as missing or incorrect entries in related tables.
  
  Solution:
  
  Check Document Status: Review the status of the document in question. Ensure that it is in a state that allows for the intended action (e.g., not cleared or reversed).
  Review Payment History: Look at the payment history for the document to understand what actions have been taken. This can help identify if a payment reversal has occurred.
  Reprocess Payment: If the document was reset due to a payment, you may need to reprocess the payment or create a new document if applicable.
  Consult Configuration: Check the configuration settings in the financial module to ensure they are set up correctly for the type of transaction you are processing.
  Data Consistency Check: Run data consistency checks to identify any discrepancies in the financial documents or related tables.
  SAP Notes: Search for relevant SAP Notes or documentation that may address this specific error message. SAP frequently updates its knowledge base with solutions for common issues.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like FB03 (Display Document) to view the document details or FBL1N (Vendor Line Item Display) to check the vendor's account for related transactions.
  SAP Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  User Authorization: Ensure that you have the necessary authorizations to perform the actions you are attempting, as lack of permissions can also lead to errors.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the A731 error message in SAP.