How To Fix >A728 - Document & currently to be reset with & & by write-off.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: >A -

  • Message number: 728

  • Message text: Document & currently to be reset with & & by write-off.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message >A728 - Document & currently to be reset with & & by write-off. ?

    The SAP error message A728 typically indicates that there is an issue with a document that needs to be reset or adjusted through a write-off process. This error often arises in the context of financial accounting or asset accounting when there are discrepancies in the document amounts or when a document is in a state that does not allow for further processing.

    Cause:

    1. Discrepancy in Document Amounts: The document amount may not match the expected values, leading to a need for adjustment.
    2. Document Status: The document may be in a status that prevents further processing, such as being locked or already processed in a way that does not allow for changes.
    3. Write-off Requirements: The system may require a write-off to clear the document or adjust the balances.

    Solution:

    1. Review the Document: Check the document referenced in the error message to understand the discrepancies. Look for any inconsistencies in amounts, dates, or statuses.
    2. Reset the Document: If the document is in a state that allows for it, you may need to reset it. This can often be done through transaction codes like FB08 (to reverse a document) or AB08 (to reverse an asset transaction).
    3. Perform a Write-off: If the document needs to be written off, you can do this through the appropriate transaction code, such as F-02 for general ledger entries or ABAA for asset accounting write-offs.
    4. Consult Documentation: Refer to SAP documentation or help files for specific instructions related to the error message and the context in which it appears.
    5. Check Authorizations: Ensure that you have the necessary authorizations to perform the required actions on the document.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as:
      • FB08: Reverse Document
      • F-02: General Ledger Document Entry
      • ABAA: Asset Write-off
      • AB08: Reverse Asset Transaction
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • Consult with Colleagues: If you are unsure about the process, consult with your finance team or SAP support team for guidance.

    If the issue persists after following these steps, it may be necessary to engage with SAP support for further assistance.

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