How To Fix >A360 - Correspondence categories were restricted to those used in FI-CA

SAP Error Message - Details

• Message type: E = Error

• Message class: >A -

• Message number: 360

• Message text: Correspondence categories were restricted to those used in FI-CA

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message >A360 - Correspondence categories were restricted to those used in FI-CA ?

  The SAP error message "A360 Correspondence categories were restricted to those used in FI-CA" typically occurs in the context of the Financial Accounting - Contract Accounts Receivable and Payable (FI-CA) module. This error indicates that the system is trying to use a correspondence category that is not allowed or is restricted to specific categories defined in the FI-CA configuration.
  Cause:
  
  Configuration Issue: The correspondence categories in the system may not be properly configured or may not include the category you are trying to use.
  Data Entry Error: The user may have selected an invalid correspondence category that is not recognized by the FI-CA module.
  Authorization Issues: The user may not have the necessary authorizations to access certain correspondence categories.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the configuration settings for correspondence categories in FI-CA. This can typically be found in the SPRO transaction under:
  Financial Accounting (New) -> Accounts Receivable and Accounts Payable -> Contract Accounts Receivable and Payable -> Correspondence -> Define Correspondence Categories
  
  Ensure that the correspondence category you are trying to use is defined and active.
  
  
  
  Review Correspondence Settings:
  
  Verify that the correspondence category is assigned to the correct business transactions and that it is not restricted to certain conditions that may not apply to your case.
  
  
  
  User Authorization:
  
  Check if the user has the necessary authorizations to access the correspondence categories. This can be done by reviewing the user's roles and authorizations in the user management area.
  
  
  
  Testing:
  
  After making any changes, test the correspondence functionality again to ensure that the error is resolved.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed information on configuring correspondence categories in FI-CA.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on configuration.
  Community Forums: Engage with SAP community forums or support channels where other users may have encountered and resolved similar issues.
  Training and Resources: Consider training sessions or resources on FI-CA configuration to better understand how correspondence categories work within the module.
  
  If the issue persists after following these steps, it may be beneficial to consult with an SAP FI-CA expert or your organization's SAP support team for further assistance.