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Message type: E = Error
Message class: >A -
Message number: 137
Message text: Prepaid account &1 does not have a cleared balance
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>A137
- Prepaid account &1 does not have a cleared balance ?The SAP error message A137 indicates that a prepaid account does not have a cleared balance. This typically occurs in the context of financial transactions involving prepaid accounts, where the system expects that the account should have a zero balance before proceeding with certain operations, such as posting a new transaction or closing a period.
Cause:
- Uncleared Transactions: There may be outstanding transactions that have not been cleared against the prepaid account.
- Incorrect Configuration: The account may not be configured correctly in the system, leading to discrepancies in balance calculations.
- Posting Errors: There may have been errors in previous postings that resulted in an incorrect balance.
- Timing Issues: Transactions may have been posted after the period was closed, leading to an imbalance.
Solution:
- Check Account Balance: Review the balance of the prepaid account in question. You can do this by using transaction codes like FS10N (Display Account Balance) or FBL3N (G/L Account Line Items).
- Clear Outstanding Items: If there are outstanding items, you may need to clear them. This can be done using transaction F-32 (Clear Customer) or F-44 (Clear Vendor) depending on the nature of the account.
- Review Configuration: Ensure that the account is set up correctly in the system. Check the account type and ensure it is configured to handle prepaid transactions appropriately.
- Post Correcting Entries: If there are errors in previous postings, you may need to post correcting entries to adjust the balance.
- Consult Documentation: Review SAP documentation or consult with your SAP support team for specific guidelines related to prepaid accounts and the error message.
- Check for Period Closing: Ensure that the period is open for posting if you are trying to make adjustments. If the period is closed, you may need to reopen it or make adjustments in the next period.
Related Information:
By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.
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