How To Fix 9P656 - Sorry, payment reason "&1" does not exist in customizing

SAP Error Message - Details

• Message type: E = Error

• Message class: 9P - Russia and Ukraine class messages for development

• Message number: 656

• Message text: Sorry, payment reason "&1" does not exist in customizing

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Check your payment reasons in the
<DS:SIMG.J_3RF_PAYRV>Maintain Payment Reasons</> Customizing activity.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 9P656 - Sorry, payment reason "&1" does not exist in customizing ?

  The SAP error message 9P656 indicates that there is an issue with the payment reason specified in a transaction. Specifically, it states that the payment reason "&1" does not exist in customizing. This typically occurs when a payment reason code is used in a transaction that has not been defined or configured in the system.
  Cause:
  
  Missing Customization: The payment reason code you are trying to use has not been defined in the SAP system's customizing settings.
  Incorrect Payment Reason: The payment reason code may have been entered incorrectly, leading to the system not recognizing it.
  Transport Issues: If the payment reason was recently created or modified in a different environment (like development) and not transported to the current environment (like production), it may not exist there.
  
  Solution:
  
  
  Check Customizing Settings:
  
  Go to the SAP Easy Access screen.
  Navigate to the customizing settings for payment reasons. This can typically be found under:
  SPRO -> Financial Accounting -> Accounts Receivable and Accounts Payable -> Business Transactions -> Incoming Payments -> Define Payment Reasons
  
  Verify if the payment reason code you are trying to use is listed. If it is not, you will need to create it.
  
  
  
  Create or Modify Payment Reason:
  
  If the payment reason does not exist, you can create a new one by clicking on the "New Entries" button and filling in the required details.
  If it exists but is inactive or incorrectly configured, you may need to modify it.
  
  
  
  Check for Typographical Errors:
  
  Ensure that the payment reason code entered in the transaction is correct and matches exactly with what is defined in the customizing settings.
  
  
  
  Transport Requests:
  
  If the payment reason was recently created in another environment, ensure that the transport request containing the new payment reason has been successfully imported into the current environment.
  
  
  
  Consult Documentation:
  
  Review any relevant documentation or guidelines provided by your organization regarding payment reason codes to ensure compliance with internal standards.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like OBPM1 (for payment reason configuration) to access the relevant customizing settings directly.
  Authorization: Ensure you have the necessary authorizations to make changes in the customizing settings.
  Testing: After making changes, test the transaction again to confirm that the error has been resolved.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP Notes for any known issues related to this error message.