How To Fix 9P522 - Customizing settings not found, clarification lines will not be created

SAP Error Message - Details

• Message type: E = Error

• Message class: 9P - Russia and Ukraine class messages for development

• Message number: 522

• Message text: Customizing settings not found, clarification lines will not be created

What causes this issue?

The system cannot create clarification lines for the line items because
there are no Customizing settings in the
<DS:SIMG.J_3RF_VAT_LEDG_CUSTMZ>Define How the System Populates Document
Fields</> Customizing activity.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 9P522 - Customizing settings not found, clarification lines will not be created ?

  The SAP error message 9P522 indicates that the system could not find the necessary customizing settings for creating clarification lines in a specific process. This error typically arises in the context of sales and distribution (SD) or logistics processes where clarification lines are used to manage discrepancies or additional information related to sales orders, deliveries, or invoices.
  Cause:
  The error can be caused by several factors, including:
  
  
  Missing Customizing Settings: The necessary configuration for clarification lines has not been set up in the system. This could be due to incomplete implementation or changes in the configuration that were not properly maintained.
  
  
  Incorrect Document Type: The document type being used may not be configured to allow clarification lines.
  
  
  Authorization Issues: The user may not have the necessary authorizations to access the customizing settings.
  
  
  Transport Issues: If the customizing settings were recently transported from another system (e.g., from development to production), there may have been issues during the transport process.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Customizing Settings:
  
  Go to the SAP Customizing Implementation Guide (IMG) and navigate to the relevant area (e.g., Sales and Distribution).
  Verify that the settings for clarification lines are correctly configured. This may involve checking the configuration for document types, item categories, or other related settings.
  
  
  
  Review Document Types:
  
  Ensure that the document type you are working with is set up to allow clarification lines. This can be checked in the document type configuration.
  
  
  
  User Authorizations:
  
  Check if the user has the necessary authorizations to access and modify the customizing settings. If not, work with your security team to grant the appropriate permissions.
  
  
  
  Transport Logs:
  
  If the issue arose after a transport, review the transport logs to ensure that all necessary objects were transported correctly. If there were errors, you may need to re-transport the missing objects.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific module you are working with for any additional guidance or known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with details about the error and the steps you have already taken.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO (to access the IMG) or SE11 (to check table definitions) to investigate the issue further.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify and resolve the cause of the 9P522 error message in your SAP system.