How To Fix 9J1UFDI528 - The operation is not allowed. TI/CTI already exists.

SAP Error Message - Details

• Message type: E = Error

• Message class: 9J1UFDI - Messages for Ukraine E-Invoices

• Message number: 528

• Message text: The operation is not allowed. TI/CTI already exists.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message 9J1UFDI528 - The operation is not allowed. TI/CTI already exists. ?

  The SAP error message 9J1UFDI528 with the description "The operation is not allowed. TI/CTI already exists." typically occurs in the context of SAP's Telecommunications Integration (TI) or Computer Telephony Integration (CTI) functionalities. This error indicates that there is an attempt to create or modify a TI/CTI entry that already exists in the system, which is not permitted.
  Cause:
  
  Duplicate Entry: The most common cause of this error is that there is already an existing TI/CTI configuration or entry in the system that matches the one you are trying to create or modify.
  Incorrect Configuration: There may be a misconfiguration in the settings that leads to the system believing that a duplicate entry is being created.
  System State: The system might be in a state where it does not allow changes to TI/CTI configurations due to ongoing processes or locks.
  
  Solution:
  
  
  Check Existing Entries: 
  
  Navigate to the relevant TI/CTI configuration area in SAP and check for existing entries. Ensure that you are not trying to create a duplicate.
  Use transaction codes like SICF or SPRO to access the configuration settings.
  
  
  
  Modify Existing Entry: 
  
  If you find that the entry already exists, consider modifying the existing entry instead of creating a new one.
  
  
  
  Delete Duplicate Entry: 
  
  If the existing entry is not needed, you may delete it (if you have the necessary permissions) and then attempt to create the new entry again.
  
  
  
  Review Configuration Settings: 
  
  Ensure that your configuration settings are correct and that there are no conflicts that could lead to this error.
  
  
  
  Check for Locks: 
  
  Ensure that there are no locks on the TI/CTI configuration that might be preventing changes. You can check for locks using transaction SM12.
  
  
  
  Consult Documentation: 
  
  Review SAP documentation or notes related to TI/CTI for any specific guidelines or known issues that might relate to your situation.
  
  
  
  Contact SAP Support: 
  
  If the issue persists and you cannot identify the cause, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SICF (for Internet Communication Framework) and SPRO (for project reference).
  SAP Notes: Check SAP Notes for any updates or patches that might address this issue.
  User Permissions: Ensure that you have the necessary permissions to create or modify TI/CTI entries in the system.
  
  By following these steps, you should be able to resolve the error message 9J1UFDI528 and successfully manage your TI/CTI configurations in SAP.