How To Fix 9J1UFDI425 - Payment amount is not equal to the TI/CTI amount


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 9J1UFDI - Messages for Ukraine E-Invoices

  • Message number: 425

  • Message text: Payment amount is not equal to the TI/CTI amount

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message 9J1UFDI425 - Payment amount is not equal to the TI/CTI amount ?

    The SAP error message 9J1UFDI425 indicates that there is a discrepancy between the payment amount and the TI (Transaction Item) or CTI (Credit Transaction Item) amount in a financial transaction. This error typically arises during the processing of payments, such as when reconciling invoices or processing payment runs.

    Causes:

    1. Data Entry Errors: The payment amount may have been entered incorrectly, leading to a mismatch with the expected TI/CTI amount.
    2. Currency Conversion Issues: If the payment involves multiple currencies, discrepancies can arise due to exchange rate differences.
    3. Incomplete Transactions: The TI/CTI may not have been fully processed or may be in a different status, leading to inconsistencies.
    4. Configuration Issues: There may be issues with the configuration of payment terms or conditions in the SAP system.
    5. Manual Adjustments: Manual adjustments to payment amounts or transaction items can lead to mismatches.

    Solutions:

    1. Verify Payment Amount: Check the payment amount entered against the TI/CTI amount to ensure they match.
    2. Check Currency Settings: If the transaction involves multiple currencies, verify the exchange rates and ensure they are correctly applied.
    3. Review Transaction Status: Ensure that the TI/CTI is in the correct status and has been fully processed.
    4. Adjust Payment Terms: Review and adjust payment terms or conditions in the configuration settings if necessary.
    5. Consult Logs: Check SAP logs for any additional error messages or warnings that may provide more context on the issue.
    6. Reprocess Transactions: If the issue persists, consider reprocessing the transaction or payment run to ensure all items are correctly aligned.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • Documentation: Review SAP documentation for payment processing and transaction management to understand the expected workflows.
    • Support: If the issue cannot be resolved internally, consider reaching out to SAP support for assistance.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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