How To Fix 9J1UFDI068 - Entries with statuses & cannot be sent to customer.

SAP Error Message - Details

• Message type: E = Error

• Message class: 9J1UFDI - Messages for Ukraine E-Invoices

• Message number: 068

• Message text: Entries with statuses & cannot be sent to customer.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message 9J1UFDI068 - Entries with statuses & cannot be sent to customer. ?

  The SAP error message 9J1UFDI068 indicates that there are entries with certain statuses that cannot be sent to the customer. This error typically arises in the context of sales and distribution processes, particularly when dealing with documents like sales orders, deliveries, or invoices.
  Cause:
  The error is usually caused by one or more of the following reasons:
  
  Incorrect Document Status: The entries you are trying to send may have a status that is not allowed for transmission. For example, they might be in a "blocked" or "incomplete" status.
  Missing Data: Required fields or data might be missing from the entries, preventing them from being processed.
  Configuration Issues: There may be configuration settings in the system that restrict certain statuses from being sent to customers.
  Business Rules: There could be specific business rules defined in the system that dictate which statuses are eligible for customer communication.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Document Status: Review the status of the entries you are trying to send. Ensure that they are in a status that allows them to be sent to the customer (e.g., "Completed" or "Approved").
  
  
  Complete Missing Data: Verify that all required fields are filled out correctly. If any mandatory information is missing, complete it and try sending the entries again.
  
  
  Review Configuration: Consult with your SAP administrator or functional consultant to check if there are any configuration settings that need to be adjusted. This may involve looking at the status management settings in the relevant module (e.g., Sales and Distribution).
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific details about the error message and its implications. This can provide insights into the business rules that may be affecting the transmission.
  
  
  Error Logs: Check the system logs for any additional error messages or warnings that may provide more context about why the entries cannot be sent.
  
  
  Testing: If changes are made to the configuration or data, conduct tests to ensure that the entries can now be sent successfully.
  
  
  Related Information:
  
  SAP Notes: Look for SAP Notes related to this error message in the SAP Support Portal. These notes may provide specific fixes or workarounds.
  Transaction Codes: Familiarize yourself with relevant transaction codes that can help you analyze and manage document statuses (e.g., VA03 for sales orders, VL03N for deliveries).
  User Roles: Ensure that the user attempting to send the entries has the necessary authorizations to perform the action.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support or your internal IT team for further assistance.