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Message type: E = Error
Message class: 9J1UF_TP - Transfer pricing Ukraine
Message number: 033
Message text: Address of customer & not found
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9J1UF_TP033
- Address of customer & not found ?The SAP error message "9J1UF_TP033 Address of customer & not found" typically indicates that the system is unable to find the address information for a specific customer in the database. This can occur in various scenarios, such as during sales order processing, billing, or when trying to access customer master data.
Causes:
- Missing Customer Master Data: The customer may not have been created in the system, or the customer master data is incomplete.
- Incorrect Customer Number: The customer number being referenced may be incorrect or does not exist in the system.
- Data Synchronization Issues: If the system is integrated with other systems (like CRM or third-party applications), there may be synchronization issues leading to missing data.
- Address Deletion: The address associated with the customer may have been deleted or marked as inactive.
- Authorization Issues: The user may not have the necessary permissions to view the customer address data.
Solutions:
Check Customer Master Data:
- Go to the customer master data transaction (e.g.,
XD03
for display) and verify if the customer exists and has a valid address.- If the customer does not exist, create the customer using the appropriate transaction (e.g.,
XD01
for creating a customer).Verify Customer Number:
- Ensure that the customer number being used is correct. Double-check for any typos or incorrect entries.
Review Data Synchronization:
- If the system is integrated with other applications, check for any synchronization issues. Ensure that data is being correctly transferred and updated.
Check Address Status:
- Verify if the address associated with the customer is active. If it has been marked as inactive or deleted, you may need to reactivate or recreate it.
Authorization Check:
- Ensure that the user has the necessary authorizations to access customer data. If not, contact your system administrator to grant the required permissions.
Related Information:
XD01
, XD02
, XD03
, VD01
, VD02
, VD03
for customer master data management.If the issue persists after checking the above points, it may be beneficial to consult with your SAP support team or a technical consultant for further investigation.
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