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Message type: E = Error
Message class: 9J -
Message number: 591
Message text: Customer internal settlement for recipient & is missing
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9J591
- Customer internal settlement for recipient & is missing ?The SAP error message 9J591 indicates that there is a missing internal settlement for a recipient in the context of customer internal settlements. This error typically arises in the SAP system when there is an attempt to process a transaction that requires a settlement document or entry that has not been created or is not available.
Cause:
- Missing Settlement Document: The most common cause is that the internal settlement document for the specified recipient has not been created or is missing.
- Incorrect Configuration: There may be configuration issues in the settlement settings for the customer or the related internal processes.
- Data Inconsistencies: There could be inconsistencies in the data related to the customer or the settlement process.
- Authorization Issues: The user may not have the necessary authorizations to view or create the required settlement documents.
Solution:
- Check Settlement Documents: Verify if the internal settlement document exists for the recipient. You can do this by navigating to the relevant transaction codes (like FBL5N for customer line items) and checking for any missing entries.
- Create Missing Settlement: If the settlement document is indeed missing, you may need to create it manually or ensure that the process that generates it is functioning correctly.
- Review Configuration: Check the configuration settings related to internal settlements in the SAP system. Ensure that all necessary settings are correctly configured.
- Data Consistency Check: Run data consistency checks to identify any discrepancies in the customer master data or related documents.
- User Authorizations: Ensure that the user attempting to perform the transaction has the necessary authorizations to access and create settlement documents.
- Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling this error message.
Related Information:
By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.
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